August 22nd, 2017
This release introduces a new small business subscription tier with special features that will initially be implemented by our small business reseller partners. Platform enhancements include an updated claim company process that allows a Trust Exchange curator to validate profile ownership, and the ability for users to manage document permissions during event creation.
Please note: We have fully transitioned to the new user interface implemented earlier this year, and are no longer updating or supporting the old interface. Please login to web.trustexchange.com to access the current version of the Trust Exchange platform.
New Small Business Tier
Reseller partners can now offer exclusive certifications and search inclusion for their small business customers. Enterprise customers served by our partners can perform targeted searches for vendors who have been certified by these partners, and view shared due diligence submissions and other relevant information about these vendors. This functionality enables organizations with specialized criteria for vendor selection to access a listing of businesses that are pre-vetted and certified as meeting those criteria. Small businesses who work with our reseller partners can promote their special certifications and other information about their companies both through their exclusive search listing and to the Trust Exchange community as a whole.
New Reseller Dashboard Features
Resellers have new functionality for billing and managing their small business customers. If you are a reseller, you can access these features via the Reseller icon in the left sidebar. Please contact us (see below) for a personalized demonstration of these features.
- Claiming a company now requires validation by a Trust Exchange curator. Users can submit a claim company request by clicking on the “Claim Company” button at the top of their company’s profile and filling in a simple claim request form. A Trust Exchange curator will review the claim request and assign ownership, or contact the user if additional information is needed to validate the user’s authority to claim the requested company. Once validated, the owner can update their company’s information and actively manage its public profile.
- Document permissions can now be managed when attaching a document during event creation. This new functionality significantly increases workflow efficiency when submitting events, and was implemented in response to feedback from our customers. Thank you for helping us to continually improve the Trust Exchange platform. Please visit our Community Forum to join the discussion and share your comments and suggestions.
Other Resources and Links
To research a company, sign up for a Free account, or sign in to an existing account please visit Trust Exchange.
To access our Help Center and Community Forum, please visit our Zendesk.
To inquire about our services or ask questions about this release please email firstname.lastname@example.org.